What is covered by the Shipping Guarantee?

We guarantee delivery on orders shipped with a guaranteed shipping option through FedEx or UPS. These options include:

  • Overnight
  • 2 Day Guaranteed
  • 3 Day Guaranteed

All other shipping options are considered non-guaranteed. We guarantee that products will be delivered on time and in good condition. Any delays in shipping may be resolved by resending the items as ordered, store credit, a partial refund, a full refund, or a combination thereof.

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